Do you need a new device or help setting it up? I'll take the tech worries off your shoulders. Personal, patient, and guaranteed without jargon.
Before you buy, electronics retailers promise lots of service and time. But reality often looks different: once you've paid at checkout, their interest disappears. Sales staff are under enormous pressure to boost their sales figures for the next salary review. The motto there is often "sell, cash in, and move on to the next customer". For patient explanations or time-consuming setup – especially for older people who need this help most – nobody has time anymore.
The consequence? Many people struggle daily with outdated devices that haven't worked properly for years. But daily frustration isn't even the biggest problem – it's the invisible danger. What salespeople almost always fail to mention about cheap phone deals: many of these budget devices stop receiving important security updates from the manufacturer after just one or two years. Without this protection, dangerous gaps quickly appear in the system. Your smartphone becomes an open barn door for fraudsters – and sensitive data like passwords or online banking suddenly face real risk.
Consultation? Setup? Guidance? Everything included – but no hidden costs. Hidden fees are bad for blood pressure.
You call me or send me a message. We clarify what you need in 10 minutes, completely non-binding.
I get the ideal device for you and prepare everything in the background for setup.
I come to your home, complete the setup, and explain how to use it at your leisure.
No hidden hourly rates, no nasty surprises. You pay the fixed package price plus the actual cost of the device. I'll explain everything in German, English, or Turkish until you feel confident using your new device.
I know both worlds inside and out! Whether Apple iPhone, iPad, Samsung Galaxy, Google Pixel, or other brands – with my extensive experience, I confidently help you with any device.
Yes, that's no problem at all and happens very often. We'll sit down together and reset your passwords (for example, for your Google account, Apple, or email) calmly. Then I'll show you how to store them safely and simply.
Absolutely! One of my important steps is to free the device from unnecessary advertising apps. We'll clean up the home screen so you only see what you really need. If you'd like, we can also adjust the text and buttons so everything is comfortably readable.
Yes! I don't rely on you remembering everything after two hours. I have step-by-step instructions for the main tasks (like how to send a photo or where to adjust text size) written down. That way you always have a little reference guide at hand.
That depends on the scope of the booked package:
For the Setup Package, you should plan about 1 hour.
For the Consultation & Purchase Package, you should plan about 1 to 1.5 hours.
The ⭐ All-in-One Worry-Free Package usually consists of 2 appointments. The first is comprehensive consultation and ordering, the second is for complete setup. For a complete initial setup including data transfer and thorough, patient explanation, we should plan about 1.5 hours.
Let's call briefly or send me your request. The first consultation is always free.
Send me a brief message – I'll get back to you the same day.
Just call me – the first consultation is always free and non-binding.
0151 – 298 601 35